Q: my appletv turns on then freezes and i cant access anything on it but the light is blinking
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Jul 25, 2013 12:40 PMby mario49,Hello nbja1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
If you can see a picture but Apple TV isn't responding
Note: If the Apple TV status light does not flash white when you press a remote button, the issue may be with the remote. In this case, go to the the "If the remote isn't working" section below.
- Press and hold Menu on the Apple Remote to return to the Apple TV main menu.
- Reset Apple TV by unplugging it from the power outlet, waiting about five seconds, then plugging it in again or by pressing and holding Menu and down / scroll on your Apple remote.
- Power off your TV, wait five seconds, then power it back on.
- Make sure your TV is functioning correctly. See the documentation that came with your TV for more information.
Best of luck,
Mario
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Mar 21, 2015 2:41 PMby AlixC,HI. I had this trouble too. I have tried all of these things twice, but I still only get the white apple logo in the centre of the screen and a flashing stays light. When I pressed menu the light went out but nothing changed, when I pressed menu+scroll down it flashed rapidly but nothing changed on screen.
