Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

com.apple.imagecapturecore error 9930

Is anyone having a problme with the error message on the printer/scanner that reads com.apple.imagecapturecore error 9930?

iMac, Mac OS X (10.7.1)

Posted on Jul 23, 2013 2:25 PM

Reply
3 replies

Jul 23, 2013 3:19 PM in response to melfrombonita springs

Hi Mel,


ICReturnScannerFailedToCompleteOverviewScan = -9930


Any lights on the printer?



Mac OS X: About the Reset Printing System feature ...


http://support.apple.com/kb/HT1341?viewlocale=en_US


10.5/10.6/10.7/10.8 instructions...


In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.

if you hold option and click the "-" tab it resets the printing system.


http://www.macosxhints.com/article.php?story=20031215144430486


Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.


Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X 10.5.x+++

1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:

2. Choose System Preferences from the Apple menu.

3. Choose Print & Fax from the View menu.

4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
 
 As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341


Reboot.

com.apple.imagecapturecore error 9930

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.