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warning or error message flashes on screen so fast i can't read it, then eventually, safari crashes

warning or error message flashes on screen so fast i can't read it, then eventually, safari crashes

MacBook Pro (15-inch Late 2011), Mac OS X (10.7.5)

Posted on Jul 23, 2013 3:03 PM

Reply
31 replies

Jul 26, 2013 1:13 PM in response to Linc Davis

Hi Linc. Ok, so far nothing has happened. The only thing is that I keep getting the pop out messages saying "Webprocess want to connect to a secure site......." and give's me the options to 'allow' and/or 'ok'. No matter what I try to do, that message pops out. A few times I clicked on 'Allow', but because I'm not sure that's the right thing to do, mostly I've just been clicking on 'ok'. I feel so stupid, cause I don't know. Sorry for being pestuous.(is that a made-up word?) I can't tell you how much I appreciate your help, and patience. Should I continue in guest mode and 'allow' these pop-out thingys?

Aug 3, 2013 9:36 AM in response to Linc Davis

Ok Linc. Here's what's happening. It's been 10 days. No crashes to report. However, my mac is running slow, and keep getting the wheel whenever I click on stuff. Also, I keep those ads that say "clean my mac" in the ad space on the right hand side of my screen when I'm on certain web sites, i.e. Facebook, yahoo, etc. I'm still in guest user mode. Should I log out and log back in (in safe mode) under my regular acct now? Is there any more info you need first?

Thanks for your help! 🙂

Aug 3, 2013 1:05 PM in response to tcarltonlt2

ok now my screen is black. when i last msged you i was using safari and was in yahoo mail. two tabs, (this page & yahoo inbox). clicked on 'file' then 'new window'. went on facebook and the window was wasn't quite right. had a half inch black margine on the left, and i couldn't get the drop down menu to drop down. so scrolled my mouse over the bottom of the screen to bring up the the dock, right clicked on safari, clicked on the yahoo window, the dock went back into hiding and then the screen went black. scrolled my mouse over the bottom of the screen until the dock came back up, clicked on finder and that window came up. when i tried to open any other windows/apps from the dock, the screen stayed black, except for the finder window. I've only had my mac for a year, bought it brand new, cost over $2000, and i'm freaking out cause the warrenty just expired. i hope it's not anything irreversable.

Aug 6, 2013 11:46 AM in response to Linc Davis

I logged out of user mode, and logged back in under my regular acct. No black screen at all. I didn't have internet for the last couple days, so was just doing off line stuff, and same thing; warning and/or error messages flashing on screen real fast. So it's not just safari. Any more suggestions? I really can't afford to make a genius appt.

Aug 6, 2013 11:59 AM in response to tcarltonlt2

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.


These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.


Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.


Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.


Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.


Step 1


Triple-click the line of text below on this page to select it:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit

Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.

Step 2


Repeat with this line:

{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit

This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.


Step 3

{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit

Step 4

ls -A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit

Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.


Step 5

osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit

Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.


You can then quit Terminal.

Aug 14, 2013 1:30 AM in response to clintonfrombirmingham

Got it. Thank you.



Last login: Tue Aug 13 23:40:17 on ttys000

tracys-MacBook-Pro:~ tcarltonlt2$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit

tracys-MacBook-Pro:~ tcarltonlt2$ { sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit

Password:

tracys-MacBook-Pro:~ tcarltonlt2$ { launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit

tracys-MacBook-Pro:~ tcarltonlt2$ ls -A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts .la* 2> /dev/null | open -f -a TextEdit

tracys-MacBook-Pro:~ tcarltonlt2$ osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit

tracys-MacBook-Pro:~ tcarltonlt2$

Aug 14, 2013 11:04 AM in response to clintonfrombirmingham

There were 5 text windows, but 2 of them were blank. So here's the results



/Library/Components:



/Library/Extensions:



/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

AudioMixEngine.framework

NyxAudioAnalysis.framework

PluginManager.framework

iLifeFaceRecognition.framework

iLifeKit.framework

iLifePageLayout.framework

iLifeSQLAccess.framework

iLifeSlideshow.framework

iTunesLibrary.framework



/Library/Input Methods:



/Library/Internet Plug-Ins:

.DS_Store

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

CANONiMAGEGATEWAYDL.plugin

EPPEX Plugin.plugin

Flash Player.plugin

Google Earth Web Plug-in.plugin

JavaAppletPlugin.plugin

QuickTime Plugin.plugin

flashplayer.xpt

iPhotoPhotocast.plugin



/Library/Keyboard Layouts:



/Library/LaunchAgents:

com.google.keystone.agent.plist

com.kodak.BonjourAgent.plist



/Library/LaunchDaemons:

com.adobe.fpsaud.plist

com.apple.remotepairtool.plist

com.google.keystone.daemon.plist



/Library/PreferencePanes:

Flash Player.prefPane



/Library/PrivilegedHelperTools:



/Library/QuickLook:

GBQLGenerator.qlgenerator

iWork.qlgenerator



/Library/QuickTime:

.DS_Store

AppleIntermediateCodec.component

AppleMPEG2Codec.component

CanonMJPEGAVIDec.component

CanonText.component



/Library/ScriptingAdditions:



/Library/Spotlight:

GBSpotlightImporter.mdimporter

LogicPro.mdimporter

Microsoft Office.mdimporter

iWork.mdimporter



/Library/StartupItems:



/etc/mach_init.d:



/etc/mach_init_per_login_session.d:



/etc/mach_init_per_user.d:



Library/Address Book Plug-Ins:

.DS_Store

SkypeABDialer.bundle

SkypeABSMS.bundle

YMsgrCallABPlugin.bundle

YMsgrMsnABPlugin.bundle

YMsgrSmsABPlugin.bundle

YMsgrYimABPlugin.bundle



Library/Fonts:



Library/Input Methods:

.localized



Library/Internet Plug-Ins:

.DS_Store



Library/Keyboard Layouts:



Library/LaunchAgents:

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.D1064E0D-1679-4B0D-9DAE-5AB A2E7BF127.plist

com.apple.CSConfigDotMacCert-tcarltonlt2@me.com-SharedServices.Agent.plist

com.facebook.videochat.tcarltonlt2.plist



Library/PreferencePanes:


-------------------------------------------------------------------------------- ---------------------------------------------------------------------



com.google.keystone.daemon

com.adobe.fpsaud


-------------------------------------------------------------------------------- ---------------------------------------------------------------------


iTunesHelper




com.kodak.BonjourAgent

com.google.keystone.system.agent

com.facebook.videochat.tcarltonlt2.updater

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

warning or error message flashes on screen so fast i can't read it, then eventually, safari crashes

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