I pod classic 160Gb is frozen with clock, play & battery icons on screen. tried holding menu and select buttons with lock switch on and off.

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I pod classic 160Gb is frozen with clock, play & battery icons on screen. tried holding menu and select buttons with lock switch on and off.

my ipod classic 160GB is frozen with clock, play & battery icons on screen. the clock isn't moving and the screen light is on. tried holding the menu and select buttons down simultaneously with the lock switch in on and off settings. nothing. anyone know what else to try. my MacBook Pro is not reckognizing it when i's plugged in. yikes! little help?

iPod classic

Posted on Jul 23, 2013 3:00 PM

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Answer 1

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braden85

Community Specialist

Jul 25, 2013 1:45 PM in response to Panchinho

Hi there Panchinho!

I have a website here that can help you resolve this issue with your iPod classic. This website is the starting point for the iPod troubleshooting assistants, and can be found here:

Apple - Support - iPod Troubleshooting Assistants

http://www.apple.com/support/ipod/five_rs/

You will want to choose the iPod model and generation that you are trying to troubleshoot, and then the assistant will walk you through some steps to attempt to resolve the issue. Take care, and thanks for visiting the Apple Support Communities.

-Braden

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