Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Very slow personal hotspot on iPhone but Internet speed great - why??

The Internet on my iPhone 5 is fast using 3G but when I connect my laptop using USB and enable the personal hotspot, the speed is extremely slow. It wasn't always this slow. How do I fix it or what is causing it to be slow on the laptop yet fine on the phone?


Help please!

iPhone 5, iOS 6.1.4

Posted on Jul 23, 2013 2:26 PM

Reply
7 replies

Aug 15, 2017 12:19 AM in response to bzr77

I had been using my android phone hotspot on Lte network to connect my MacBook pro, and I was getting blazing fast speeds till about a week ago. I can't get more than 1.5 mbps now. I have no idea how and why this has happened. I've reset all my network settings in my phone and I have deleted and added new wifi settings on my MacBook. Any help would be greatly appreciated. Only thing I seem to remember that I did with my Hotspot a couple of weeks ago was to connect my ps4 to it for some time.

Jul 23, 2013 2:40 PM in response to iKTJ

Basic troubleshooting

  1. Confirm that your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
  2. Verify that Personal Hotspot is enabled by tapping Settings > General > Cellular > Personal Hotspot.
  3. Verify the Internet connection on your iOS device by tapping Safari and loading a new webpage.
  4. If one connection type doesn't work, try another (for example, instead of connecting using Wi-Fi, try using USB or Bluetooth).
  5. Try disabling and reenabling Personal Hotspot from Settings > Personal Hotspot or Settings > General > Cellular > Personal Hotspot.
  6. Install the latest version of iOS. Tap Settings > General > Software Update.
  7. Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
  8. If none of the previous steps resolves your issue, restore the iPhone.


If none of these work, keep reading on the article I used -> support.apple.com/kb/ts2756

Jul 23, 2013 3:06 PM in response to iKTJ

Thanks for the speedy responses and advice, much appreciated. I will try the trouble shooting steps, was hoping someone might have a different tip as I've tried most of those steps without success.


Haven't had a problem with 3G in the past. Not sure if the problem lies with the phone or the laptop...


Thanks again!

Very slow personal hotspot on iPhone but Internet speed great - why??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.