Hi everyone, I had this problem but none of the solutions above worked. What happened with me, and with others in other forums, is that a particular thread or message was causing the problem. I'd go to open the message and all I'd get was a white screen with the blue bar at the top. So, I went into contacts, pressed 'send message' to a contact whose message wasn't causing the problem, then I pressed back to messages. You then swipe to the left on the thread that's causing the problem, and delete it. Sadly this means you will lose all that person's messages, but you can try opening it from there and deleting it on the thread. Didn't work for me though. Hope that helps! 🙂 It was the only thing that worked for me after about three days of total frustration and resetting!