iPod Touch 5th Gen. Not Charging!

Question

iPod Touch 5th Gen. Not Charging!

Hello darlings,

ill just cut to the chase with what i need help with! My ipod touch 5th generation, which ive had for nearly 4 months now no longer charges! When i plug it into a wall socket it doesnt charge, when i plug it into my laptop it doesnt charge, it just doesnt charge. Well, heres the creepy thing it sort of charges even though it doesnt show its charging. Im thinking its because the cord is still getting the electricity and is transferring it to the ipod but the lightning outlet(bottom of ipod) is just having connection problems. I used to be able to blow in the lightning connector a little bit and it would charge, then i had to start sucking out a bit and blow then it would charge, kind of like i was getting dust/lint out of it, but now nothing works. I cant connect iit to my laptop, which i have to do because i am sending my ipod to apple and wantmy photos off before it is wiped clean. So in other words it is charging(REALLY slowly) but is having connectivity problems. PLEASE HELP!

**I dont think water damage is the cause**

iPod touch, iOS 6.1.3

Posted on Jul 23, 2013 8:31 PM

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Answer 1

lllaass

Level 10

210,519 points

Jul 24, 2013 5:56 AM in response to genuine_pearl

- See:

iPod touch: Hardware troubleshooting

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

You said "

**I dont think water damage is the cause**". Was the iPod wetted? If so that cold be the problem. Sometimes it takes awhile for thw ater contact to cause problems.

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Answer 2

Jul 24, 2013 5:38 PM in response to lllaass

no i do not think it has had any contact with water as far as i know. Today it completely stopped charging, it is 100%dead and no power is transferring to the ipod so i cant take my pictures off the ipod before i send it away if the package ever arrives in which i am supposed to send it to apple in.

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Answer 3

lllaass

Level 10

210,519 points

Jul 25, 2013 5:55 AM in response to genuine_pearl

If iTunes can't see the iPod there is not way of getting infor off the iPod. To get back your photos:

- If they are in an iPod backup then restore from that backup. See the restore topic of:

iOS: How to back up

- If they are in the iTunes backup then get them from the backup by:

Recover iPhone, iPad or iPod photos from backups with Picturescue

- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:

iOS: Importing personal photos and videos from iOS devices to your computer

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