i live in Puerto Rico, my problem is that iTunes has told me today by email and iTunes app that my music pre order is available for download today, but i can't download the album.

i live in Puerto Rico, my problem is that iTunes has told me today by email and iTunes app that my music pre order is available for download today, but i can't download the album.

iTunes-OTHER, OS X Mountain Lion (10.8.4), pre order download

Posted on Jul 23, 2013 6:40 PM

Reply
2 replies

Jul 26, 2013 6:56 AM in response to c_varisco_pr

Hi there c_varisco_pr!


I have an article here that I believe will help you get this issue resolved. This article can tell you how to report an issue with your purchase to iTunes, and it can be found here:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/ht1933


Thanks for using the Apple Support Communities. Have a good one!


-Braden

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i live in Puerto Rico, my problem is that iTunes has told me today by email and iTunes app that my music pre order is available for download today, but i can't download the album.

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