I'm trying to download my existing iTunes account onto my new computer. Whenever I push download nothing works. It thanks me for downloading and then nothing happens. There is no pop-up control in the tool bar. Help???

I'm trying to download my existing iTunes account onto my new computer. For one, every time I try and download it it takes a second and then says "thank you for downloading iTunes!" and after that there's nothing, no results, no download. I read the instructions, and I looked on my toolbar. There appears to be no pop-up control and I can't find anything relating to it. I have Windows 8, in case that makes a difference. This shouldn't be a problem, but it is, so....HELP???!

An HP Notebook-OTHER, Windows 8

Posted on Jul 23, 2013 9:05 PM

Reply
2 replies

Jul 24, 2013 3:39 AM in response to jenelleamystanton

There is no "download" button for an iTunes account or any way to download an account.

Most likely the intent is to download the iTunes software. If that is the case and the software is not downloading, Ty using a different browser.


Once downloaded, copy or move the iTunes content from the old computer to the new computer. Installing iTunes does not cause content to appear on the new computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I'm trying to download my existing iTunes account onto my new computer. Whenever I push download nothing works. It thanks me for downloading and then nothing happens. There is no pop-up control in the tool bar. Help???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.