-
All replies
-
Helpful answers
-
Jul 26, 2013 8:28 AM in response to jhunt6by jeremy_v,Hi jhunt6,
Thanks for visiting Apple Support Communities.
I'd suggest trying these steps first:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Display shows a white screen
- Try putting the iPod into disk mode:
- Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
- When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
- While the device is in disk mode, sync it to iTunes and try to restore.
You may also want to refer to this article when trying to restore:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Cheers,
Jeremy
- Try putting the iPod into disk mode:
