TS3221 Ipad Mini is stuck frozen on the lock screen. The screen is unresponsive, it will not turn off if the lock button is pushed. I have restarted it and my computer over a dozen times, I cannot connect it to iTunes so i cannot restore...PLEASE HELP
1 ReplyLatest reply:
Jul 24, 2013 12:07 AM by
By restarted it do you mean a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear (you won't lose any content, it's the iPad equivalent of a reboot). If not then try that and see if it helps.