2 Replies Latest reply: Jul 24, 2013 2:57 AM by darkhorse85
darkhorse85 Level 1 Level 1 (0 points)

System Specs


Lion 10.7.4


MacBook Pro 13" mid 2009


When my MacBook Pro goes to Sleep, it now has great trouble coming back to life again. The computer appears to be switched off, move the track-pad, click it - nothing. But press the volume keys and you hear sound... its still on and running. Sometimes its off like this and plays music, I close the laptop and it music continue to play without stopping. I have to shut down the computer off via the power button.


Sometimes I have to turn it on and off multiple times using the power button until I am given enough time at the login screen as it appears to switch off automatically after a few seconds.  To break this cycle I click on  either Restart or  the Shut Down  buttons at the login screen, the computer goes off I wait, I then switch it on it loads up as it should.


I need this computer to work with so fixing the problem(s) is quite important to me. All help appreciated.


MacBook Pro, Mac OS X (10.7.4), MacBook Pro 13" mid 2009
  • Carolyn Samit Level 10 Level 10 (98,735 points)

    Startup your Mac in Safe Mode


    Keep in mind a Safe Mode boot takes much longer than a normal boot so be patient.


    Once you are in Safe Mode, click Restart from the Apple menu.



    Safe Mode deletes certain system caches that may help.


    For the sound issue, open System Preferences > Users & Groups then select the Logins Items tab.


    Delete iTunesHelper if you see it there.


    Restart your Mac.

  • darkhorse85 Level 1 Level 1 (0 points)

    Thank for the reply Carolyn

    1. Seen as Safe Mode will delete certain things, is there anything I should save before doing this?
    2. What stands to be deleted in when starting up in Safe Mode, albeit menial like say Trash for example?
    3. I assume from this likely to be a software issue?