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Helpful answers
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Jul 24, 2013 1:38 PM in response to Andrew LaGowby William Lloyd,★HelpfulIt's likely your company is blocking the ports that B2MM uses.
In the Network system preference, you can try using "Set Service Order" (under the list there's a gear icon; click that to get access) to put the WiFi or Ethernet connection above the VPN connection. This will split tunnel if you can get away with it and B2MM may work.
Otherwise, I would expect that disconnecting from VPN would let B2MM work again? If not and you have to reboot, it would seem a bug in Dell's client as they should release the darned connections.
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Jul 25, 2013 5:58 AM in response to William Lloydby Andrew LaGow,I took a look at that setting in the Network Pref pane and VPN isn't listed. It's all done through the Dell client, and I suspect your instinct about it not releasing the port is correct.
I turned B2MM off and on again, and somehow it became available, although I am at a loss as to explain why it worked this time and not the last time I tried doing that (which porompted me to post)!
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Jul 25, 2013 5:59 AM in response to Eric Rootby Andrew LaGow,Thanks for the info. It's funny, one of the suggestions is to update all Macs to Mountain Lion. I'd love to, but my Mac at work is an older Mac Pro that won't take ML, so I'm stuck!