Andrew LaGow

Q: Whenever I log into our corporate VPN I lose Back to My Mac

Details: SSL VPN accessed through Dell SonicWALL security appliance. Using SonicWALL's NetExtender as connection client.

 

Short of rebooting--which brings the capability back--is there a way to re-enable Back to My Mac (I'm comfortable with Terminal if that's the solution)?

 

Message was edited by: Andrew LaGow for details

Posted on Jul 24, 2013 7:08 AM

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Q: Whenever I log into our corporate VPN I lose Back to My Mac

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  • Helpful answers

  • by Eric Root,Helpful

    Eric Root Eric Root Jul 24, 2013 12:46 PM in response to Andrew LaGow
    Level 9 (72,512 points)
    iTunes
    Jul 24, 2013 12:46 PM in response to Andrew LaGow
  • by William Lloyd,Helpful

    William Lloyd William Lloyd Jul 24, 2013 1:38 PM in response to Andrew LaGow
    Level 7 (21,158 points)
    Jul 24, 2013 1:38 PM in response to Andrew LaGow

    It's likely your company is blocking the ports that B2MM uses.

     

    In the Network system preference, you can try using "Set Service Order" (under the list there's a gear icon; click that to get access) to put the WiFi or Ethernet connection above the VPN connection.  This will split tunnel if you can get away with it and B2MM may work.

     

    Otherwise, I would expect that disconnecting from VPN would let B2MM work again?  If not and you have to reboot, it would seem a bug in Dell's client as they should release the darned connections.

  • by Andrew LaGow,

    Andrew LaGow Andrew LaGow Jul 25, 2013 5:58 AM in response to William Lloyd
    Level 1 (149 points)
    Mac OS X
    Jul 25, 2013 5:58 AM in response to William Lloyd

    I took a look at that setting in the Network Pref pane and VPN isn't listed. It's all done through the Dell client, and I suspect your instinct about it not releasing the port is correct.

     

    I turned B2MM off and on again, and somehow it became available, although I am at a loss as to explain why it worked this time and not the last time I tried doing that (which porompted me to post)!

  • by Andrew LaGow,

    Andrew LaGow Andrew LaGow Jul 25, 2013 5:59 AM in response to Eric Root
    Level 1 (149 points)
    Mac OS X
    Jul 25, 2013 5:59 AM in response to Eric Root

    Thanks for the info. It's funny, one of the suggestions is to update all Macs to Mountain Lion. I'd love to, but my Mac at work is an older Mac Pro that won't take ML, so I'm stuck!