Q: How do I upgrade from 4.3.3 to ioS 5 and above?

I am going insane trying to figure this out. When I attempt to upgrade through iTunes I keep receiving this message: "Make sure your network settings are current and your network connection is active." When I originally purchased the iPad I purchased a network for $30 a month but now I just use my home wireless. Does this have something to do with it?? HELP!

iPad, iOS 4.3.3

Posted on Jul 24, 2013 11:31 AM

I have this question too

Q: How do I upgrade from 4.3.3 to ioS 5 and above?

All replies

Helpful answers

by Brandon2184,

Brandon2184 Jul 24, 2013 11:32 AM in response to MargaretSw
Level 4 (1,617 points)

Jul 24, 2013 11:32 AM in response to MargaretSw

Is your computer connected to the network? If you open a web browser do websites load?
Reply options

Link to this post

by lllaass,

lllaass Jul 24, 2013 11:37 AM in response to MargaretSw
Level 10 (190,876 points)

Apple Watch

Jul 24, 2013 11:37 AM in response to MargaretSw

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Reply options

Link to this post

Q: How do I upgrade from 4.3.3 to ioS 5 and above?

All replies Helpful answers

by Brandon2184,

by lllaass,

All replies

Helpful answers