Currently Being ModeratedJul 24, 2013 5:55 PM (in response to stevefromorpington)
Yep I'm seeing it too. I just set it up a few minutes ago, when I sign in, all is good (real names). After I send a message (or maybe after I receive one) they all go to numbers. Don't have any more details yet, other than you aren't the only one.
Tried Linc Davis's suggestions, nothing different happened.
Edit: Ok it did switch back, briefly to real names with pictures, then about 15 seconds later it changed back to numbers.
Currently Being ModeratedJul 24, 2013 5:55 PM (in response to sngx1275)
Also having this problem. Only started very recently. It's happening on both my Macbook Pro and my work computer iMac. Tried the steps outlined, no change, except when selecting a different region and then switching back... the issue will clear for about 2 minutes and then go back.
Currently Being ModeratedJul 24, 2013 6:19 PM (in response to stevefromorpington)
Just to clarify, are you all on Mountain Lion?
Do you have any Extensions or Plugins on your Safari?
Currently Being ModeratedJul 24, 2013 6:21 PM (in response to ~Bee)
Mountain Lion 10.8.4
Safari has no extensions or plugins.
Safari is irrelevant. This is happening in Messages, the OS X application.
Currently Being ModeratedJul 25, 2013 1:05 AM (in response to Linc Davis)
Linc, Tried the two steps... changed Full Names to Short Names and UK to US Region. Still got the same problem.
Currently Being ModeratedJul 25, 2013 1:15 AM (in response to stevefromorpington)
Has anyone got this problem and has not applied the Airport Utility 6.3.1 update? Or is anyone getting this and only using ethernet instead of WiFi? Just trying to determine if this is a possible start point for the problem. It is almost as if the WiFi is partially dropping out in some way. I think 6.3.1 was trying to fix the Wifi Dropout problem in this thread....
Sorry, just grabbing at straws at the moment....
Currently Being ModeratedJul 25, 2013 4:06 AM (in response to stevefromorpington)
I too am getting this since yesterday, though don't see a direct corrolation between the issue and Airport update, as I updated that on Monday and it was all fine that day and Tuesdays.
It's very frustating, and as other have said it bounces back to normal for a few seconds now and then and then goes back to the ID's. If you disconnect and reconnect the account it starts fine again, but soon enough will go back to the bare ID's.
Hope this gets fixed as otherwise the whole app is pretty useless (Facebook wise at least!).
Currently Being ModeratedJul 25, 2013 5:29 AM (in response to stevefromorpington)
I'm not 100% sure, but I don't believe I've installed the AirPort 6.3.1 update on my Mac at home, I can verify after work, but I'm pretty sure I haven't. It's also still on 10.8.2. This issue is happening on both of my Macs and has been happening, I believe, since Monday, July 22.
Another thread has been posted that I'll link to in case it gives any additional details (one user says this is also happening in Adium, pointing to Facebook as the culprit).
Currently Being ModeratedJul 25, 2013 6:53 AM (in response to magician13134)
I agree it could still be a Facebook problem although I am using Adium on a different Facebook account and that is working fine.
I have added a link to this on the other thread...
Currently Being ModeratedJul 25, 2013 8:19 AM (in response to Linc Davis)
Linc, thanks for taking the time to write that all out, step-by-step. Using my MacBook Air, 10.8.3, I ran through these steps exactly as described above. Both my Guest Account and Safe Boot had identical results, both had the issue. Also, after rebooting again and logging in as myself, the issue still remained (as expected).
Let me know if there are any other tests you would like me to run.
Currently Being ModeratedJul 25, 2013 9:27 AM (in response to stevefromorpington)
I've been experiencing the same issue myself. Seems to have started recently. I do have Airport 6.3.1 installed but I'd be surprised if it was related. It seems to work fine for a while, but when someone on my Facebook Friends list either logs in or logs out it seems to switch from displaying names and pics properly to displaying the Facebook ID # with no pic. Definitely pretty annoying.
Currently Being ModeratedJul 25, 2013 1:42 PM (in response to Linc Davis)
Nice Problem Determination technique... will remember that....
Step 1 - Guest ID - Same Problem immediately.
Step 2 - Safe Mode - Main ID - Same Problem immediately.
Normal Sign in - Same Problem Immediately.