stevefromorpington

Q: Messages - Facebook ID numbers instead of Names

Messages Facebook names are alternating between ID Numbers and Full Names.  I think this started happening after Airport Utility Update 6.3.1

but not absolutely sure. 

 

It will cycle several times between the correct full name and the Facebook ID number from the Facebook Email address (eg. ****@chat.facebook.com) while the contact is signed in. Once the contact signs out the greyed out name will stay as it was when the contact signed out... ie as the correct name or the number...

 

Also the contact's picture disappears when the number is shown and reappears when the full name appears.

 

Anyone else seen this problem?

 

<Personal Information Edited By Host>

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Jul 27, 2013 11:53 AM

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Q: Messages - Facebook ID numbers instead of Names

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  • by Roy Caratozzolo,

    Roy Caratozzolo Roy Caratozzolo Aug 28, 2013 5:58 PM in response to hauntvictim
    Level 1 (20 points)
    Aug 28, 2013 5:58 PM in response to hauntvictim

    I always had bonjour enabled and I did get the error, so it may not be related.  You may have induced a reconnect whch re-freshed the names.

  • by hauntvictim,

    hauntvictim hauntvictim Aug 28, 2013 6:00 PM in response to Roy Caratozzolo
    Level 1 (23 points)
    Photos for Mac
    Aug 28, 2013 6:00 PM in response to Roy Caratozzolo

    Yeah after I rebooted the issue came back soooo. Maybe I can try your method or perhaps we can all hope that in some way Mavericks fixes this issue or FB does!

  • by Roy Caratozzolo,

    Roy Caratozzolo Roy Caratozzolo Aug 28, 2013 6:06 PM in response to hauntvictim
    Level 1 (20 points)
    Aug 28, 2013 6:06 PM in response to hauntvictim

    It does also seem that when it is on "names" it stays there for much longer now than it has all summer. If it changes to numbers numbers then I know the Contacts sync issue was not related at all (which would be why it was not thought of before )

  • by Roy Caratozzolo,

    Roy Caratozzolo Roy Caratozzolo Sep 1, 2013 7:55 PM in response to Roy Caratozzolo
    Level 1 (20 points)
    Sep 1, 2013 7:55 PM in response to Roy Caratozzolo

    My Facebook names seem to be staying on for very long periods of time when all three areas where facebook account info is stored use the same exact user name.  I noticed that I had used my email address in one, and my nickname in an other...  Now with Contacts, Messages, and "Mail, Contacts, and Calendars" using my facebook NICKNAME, I seem to not get numbers.  I wonder if other people were using different things in those three places or not..

  • by hauntvictim,

    hauntvictim hauntvictim Sep 1, 2013 8:07 PM in response to Roy Caratozzolo
    Level 1 (23 points)
    Photos for Mac
    Sep 1, 2013 8:07 PM in response to Roy Caratozzolo

    or perhaps FB or Apple finally fixed this issue? I have not noticed the names and numbers changing all day. Stayed on names so far, so good.

  • by Ondray Wells Jr.,

    Ondray Wells Jr. Ondray Wells Jr. Sep 3, 2013 9:26 AM in response to hauntvictim
    Level 2 (258 points)
    Sep 3, 2013 9:26 AM in response to hauntvictim

    I'm wondering the same thing. I haven't done anything to try to address this issue. But I noticed today that my Facebook friends are displaying the correct name and not the ID. Even when people log in and out which used to make it switch instantly. Seems like Facebook and/or Apple has fixed the problem.

  • by djctown,

    djctown djctown Sep 3, 2013 11:37 AM in response to stevefromorpington
    Level 1 (0 points)
    Sep 3, 2013 11:37 AM in response to stevefromorpington

    Seems to be working for me as well, glad they figured this out in my lifetime.

  • by krez56,

    krez56 krez56 Sep 3, 2013 12:12 PM in response to ernie goldstein
    Level 1 (8 points)
    iPhone
    Sep 3, 2013 12:12 PM in response to ernie goldstein

    Now that the numbers thing appears to have been fixed, I'm hoping to go back to the extra verification step when logging in with a new browser. But I'm still receiving an email every time my computer wakes from sleep, letting me know that a new browser has been used to log in with Facebook Chat. So the glitch with FB Chat, Messages, and log in security appears to be unchanged. Is anyone else able to use text message verification and Messages? Or is anyone else receiveing a warning email every time Messages comes up? If not, would you be willing to share settings so I could see what may be setting this off?

     

    Thank you.

  • by Refuat,

    Refuat Refuat Sep 3, 2013 12:16 PM in response to krez56
    Level 1 (0 points)
    Sep 3, 2013 12:16 PM in response to krez56

    I receive the warning email avery time I log on (computer wakes up)

  • by Roy Caratozzolo,

    Roy Caratozzolo Roy Caratozzolo Sep 3, 2013 12:55 PM in response to krez56
    Level 1 (20 points)
    Sep 3, 2013 12:55 PM in response to krez56

    I'm curious if your facebook settings are the same in every location....

  • by Valerie Mcmillen,

    Valerie Mcmillen Valerie Mcmillen Sep 3, 2013 2:03 PM in response to stevefromorpington
    Level 1 (20 points)
    Sep 3, 2013 2:03 PM in response to stevefromorpington

    The only way I could this to fix was to "show info" on each one while they were showing names and manually type the name and check the use this photo box on each one--it really didnt take me all that long. It looks like each time it switches names and numbers the numbers are different on each person than the previous time because I deleted some from facebook chat and they keep coming back anyway. My facebook numbers started to invade my buddy list under "buddies" when the were numbers and back under "facebook" as names, now they stay under facebook. Odd I know, but it was happening and very annoying. I think for me at least, this mess is over.

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