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Rear camera blurry

my rear camera is blurry but not my front camera

i got my phone about a month ago

Posted on Jul 24, 2013 3:14 PM

Reply
6 replies

Jul 24, 2013 4:36 PM in response to amanda4378

Sounds like you need to determine if it is a hardware issue, or a software issue, so at this point, you should do a backup to Itunes, and then Restore your device as new.


http://support.apple.com/kb/HT4137


When you set it up as a new device, in the Setup Assistant, do not log into your Apple ID, skip that step. Also, do not restore from a backup. Check your camera now, and if it is still blurry, then it's a likely a hardware issue, and you need to set up the device for repair. If it's no longer blurry, that means something in the software is the issue.


Try these steps and let us know.

Rear camera blurry

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