6 Replies Latest reply: Apr 23, 2014 1:29 AM by Rhiannonpookie
amanda4378 Level 1 Level 1 (0 points)

my rear camera is blurry but not my front camera

i got my phone about a month ago

  • 1. Re: Rear camera blurry
    razmee209 Level 7 Level 7 (23,335 points)

    Ok are you using an iphone case?

     

    Have you clean/wipe the lense to make sure there no dirt...

  • 2. Re: Rear camera blurry
    TJBUSMC1973 Level 5 Level 5 (5,185 points)

    Force Quit the Camera App

    Clean the lens area

    Remove the protective case

    Restart the iPhone

    Launch the Camera App & tap the image to try to focus it.  Make sure you have sufficient light.

     

    If still having issues, report back.

  • 3. Re: Rear camera blurry
    amanda4378 Level 1 Level 1 (0 points)

    thanks for the advice but its still blurry

  • 4. Re: Rear camera blurry
    TJBUSMC1973 Level 5 Level 5 (5,185 points)

    Sounds like you need to determine if it is a hardware issue, or a software issue, so at this point, you should do a backup to Itunes, and then Restore your device as new.

     

    http://support.apple.com/kb/HT4137

     

    When you set it up as a new device, in the Setup Assistant, do not log into your Apple ID, skip that step.  Also, do not restore from a backup.  Check your camera now, and if it is still blurry, then it's a likely a hardware issue, and you need to set up the device for repair.  If it's no longer blurry, that means something in the software is the issue.

     

    Try these steps and let us know.

  • 5. Re: Rear camera blurry
    fablepd Level 1 Level 1 (0 points)

    WORKAROUND FOUND ! Download and install "Awesome Camera" app and take a picture with that app. After 1-2 seconds of standby, it will work. Then you can go back to default Camera app which would work again.Please let me know if this works also for you

  • 6. Re: Rear camera blurry
    Rhiannonpookie Level 1 Level 1 (0 points)

    I have iphone 5 same issue. Just tried this.  Did not work