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Downloads

Hi I have recently purchased a album off I Tunes and it says purchased on the store, but it wont give me the option to download it. Also it does not show up in my purchased section???? Please help me

Posted on Jul 24, 2013 11:11 PM

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1 reply

Jul 27, 2013 7:57 AM in response to Hunterk10

Hello Hunterk10,



Thanks for the question. You may be able to download this purchase by checking for available downloads:


iTunes Store: Where can I download and sync my purchases?

http://support.apple.com/kb/HT3951


However, you may also go to iTunes on your computer, sign in to the iTunes Store, and choose Store > Check for Available Downloads and be able to download the movie [sic] using your computer.


If you continue to have issues, it may be best to report an issue with your purchase:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/HT1933



Thanks,


Matt M.

Downloads

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