I bought a song from iTunes...when trying to play it i have to authorise it...i loging and do it but it says the pc is already authorise...so trying to play it but it keeps on asking me to authorise it. How can i fix it?
Windows 7
Newly bought iTunes songs should not contain DRM, and so don't require authorization. I suspect a partial/corrupt download. Delete the current copy and then download from Store > Purchased > Music > Not on this computer.
tt2
Its saying i didnt buy it. I dosent show...i even have email saying i bought it...
How can i contact support? Do they have an email? I tried clicking on contact support..."Theres no support for this product in this language - Click here for eng" I click the site updates...thats it...
Where are you located? Access to past purchases varies by region. See HT5085 - iTunes in the Cloud and iTunes Match Availability. Even where you are not allowed to repeat download you are entitled to one successful delivery, so if you haven't yet had that then the store support team should be able to fix things for you. There ought to be contact options in your account history. Store > View Account > Purchase History > See All > Report a problem.
tt2
Thank you for your help! 🙂
You're welcome. 🙂
tt2
Keep on aksing me to authorise the song I bought.
