HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer

Isleofmidgets

Level 1 (0 points)

Q: Mobile Device Failed???

When I try to download iTunes to my laptop with Windows 7 it tells me Mobile Device Failed. What do I need to do to get it to download on my computer properly?

Windows 7

Posted on Jul 25, 2013 11:14 AM

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Q: Mobile Device Failed???

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by matt00,

matt00 Jul 27, 2013 1:16 PM in response to Isleofmidgets
Level 5 (4,015 points)

Jul 27, 2013 1:16 PM in response to Isleofmidgets

Hey Isleofmidgets,

Thanks for the question, and welcome to Apple Support Communities.

I understand you are having issues installing iTunes for Windows. The following resource provides the most relevant information:

Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926

Thanks,

Matt M.
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HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Q: Mobile Device Failed???

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by matt00,

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