Q: iTunes Issue

Hi, I recently got the latest version of iTunes (iTunes 11) and iPod update (6.1.3). It was working fine until today when I tried to open my iTunes and an error message popped up to tell me "New iTunes Library" , and I can not open it. Anyone have any idea why this is happening?? I'm pretty desperate for answers haha.

Thanks in advance.

iTunes, iOS 6.1.3, iTunes 11

Posted on Jul 25, 2013 12:02 PM

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Q: iTunes Issue

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by matt00,

matt00 Jul 27, 2013 1:39 PM in response to laurenlemon
Level 5 (4,015 points)

Jul 27, 2013 1:39 PM in response to laurenlemon

Hey laurenlemon,

Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.

No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967

For further information see the following information:

iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451

Thanks,

Matt M.
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