glowinglass

Q: Dell 968AIO printer compatibility with Mac Pro?

Has anyone successfully gotten the above printer to work with a Mac?

MacBook Pro

Posted on Jul 25, 2013 12:35 PM

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Q: Dell 968AIO printer compatibility with Mac Pro?

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  • Helpful answers

  • by Johnb-one,

    Johnb-one Johnb-one Jul 25, 2013 2:24 PM in response to glowinglass
    Level 4 (1,896 points)
    Desktops
    Jul 25, 2013 2:24 PM in response to glowinglass

    I'd have to say "no" at first glance, but I'd be wrong. Apparently that printer is actually a Lexmark 9500 rebadged

    which I think has Mac drivers. Just rename the printer Lexmark, or let it rename the printer, and it should work

     

    and I think you have to add the IP manually..your mileage may vary

     

    that's all I have for now

     

    JB

  • by glowinglass,

    glowinglass glowinglass Jul 26, 2013 7:42 AM in response to Johnb-one
    Level 1 (0 points)
    Jul 26, 2013 7:42 AM in response to Johnb-one

    The driver list for a Lexmark 9500 shows no Mac products, only Windows. You gave me hope, but I think I'm out of luck.

  • by The hatter,

    The hatter The hatter Jul 26, 2013 8:03 AM in response to glowinglass
    Level 9 (60,935 points)
    Jul 26, 2013 8:03 AM in response to glowinglass

    http://support.lexmark.com/index?page=content&id=OS22&locale=en&userlocale=EN_US

     

    Use Apple Software Update for 10.6.8 or later. And yes it lists Lexmark 9500.

     

    http://support.apple.com/kb/HT3669#lexmark

  • by glowinglass,

    glowinglass glowinglass Jul 26, 2013 9:11 AM in response to The hatter
    Level 1 (0 points)
    Jul 26, 2013 9:11 AM in response to The hatter

    This stuff makes me crazy! Have the latest Macbook Pro with all the latest software updated. Clicked on the Lexmark Support link above, then driver downloads, keyed in 9500 series, and NOTHING! I see it on the list hatter provided sure enough. Is it me???????

  • by The hatter,

    The hatter The hatter Jul 26, 2013 9:14 AM in response to glowinglass
    Level 9 (60,935 points)
    Jul 26, 2013 9:14 AM in response to glowinglass

    This is the help articles I put in a notebook for printer issues:

     

    OS X Mountain Lion and OS X Lion systems will have the necessary printing software already installed, or will automatically download and install software when the printer is connected or configured. Do not install software that came with the printer as it may be out of date, and do not connect the printer to your Mac yet. Follow the instructions that came with the printer to unpack, install ink or toner, and insert paper.  Finally, use the instructions in this article to connect the printer to your Mac.

    Make sure the printer model is listed in Printer and scanner software, which is a comprehensive list of all printer models that have compatible software for OS X Mountain Lion and OS X Lion.

    How to add a printer

    Start a print job on the Mac and manage its options

    Generate and manage PDFs

    Manage the printer queue and printer dock icon

    Share the printer queue

     

    Mac OS Printing/Fax (any version), OS X Lion, OS X Mountain Lion

    http://www.apple.com/support/osx/

    printing in OS X Mountain Lion

    http://support.apple.com/kb/HT4670

     

    Try to delete the Lexmark print queue under Print & Fax / Print & Scan then manually add a print queue. Steps here: http://bit.ly/TdUuHL

     

    If it doesn't work, reset the printing system:

      http://support.apple.com/kb/HT1341

      then add another print queue manually.

     

    Also, check for a software update for your Lexmark printer.

  • by glowinglass,

    glowinglass glowinglass Jul 26, 2013 9:36 AM in response to The hatter
    Level 1 (0 points)
    Jul 26, 2013 9:36 AM in response to The hatter

    "Also, check for a software update for your Lexmark printer."

     

    ARRRGHHHH! See original post - don't have a Lexmark. This is a brand new Mac and a perfectly good 4yr old Dell multi-function device. Contrary to the advice, when I plug it into the Mac, it immediately recognizes it, but offers no driver downloads. Tried JB's advice of trying to "disguise it " as a Lexmark 9500 - same prob - no driver download that works....

  • by The hatter,Helpful

    The hatter The hatter Jul 26, 2013 10:58 AM in response to glowinglass
    Level 9 (60,935 points)
    Jul 26, 2013 10:58 AM in response to glowinglass

    That was a general troubleshooting tip, not specific to yours though that is what all vendors for printers say (Canon, Lexmark, Epson and others)

     

    I tend to upgrade printer/scanners regularly as they do stop supporting and the new ones have been both cheaper and better/faster, unless you have a highend color laser or business/workclass unit or large impact printer.

     

    There are things about Windows and Mac that each has its good side to me and why I use both and my next Mac has to dual boot.

  • by Johnb-one,

    Johnb-one Johnb-one Jul 27, 2013 9:40 AM in response to glowinglass
    Level 4 (1,896 points)
    Desktops
    Jul 27, 2013 9:40 AM in response to glowinglass

    last try on this one. Gimp-Print or Guntenprint. Failing that, may be time to recycle it

     

    JB