HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Fleurynpens

Q: Does erasing all content and settings prevent people from being able to still access your private information if you sell your phone?

Is was searching through trying to find if you can delete messages from spotlight search permanently without just unchecking them, then I found that all personal data can be recovered if someone gets your device even if you want to sell it. Is this true? And if so how can you erase them permanently?

iOS 6.1.4

Posted on Jul 25, 2013 1:14 PM

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Q: Does erasing all content and settings prevent people from being able to still access your private information if you sell your pho ... more

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  • by Allan Sampson,

    Allan Sampson Allan Sampson Jul 25, 2013 1:17 PM in response to Fleurynpens
    Level 10 (123,457 points)
    Jul 25, 2013 1:17 PM in response to Fleurynpens

    The erase all content and settings option on the iPhone is a secure erase.

  • by AAN2,

    AAN2 AAN2 Jul 25, 2013 1:21 PM in response to Fleurynpens
    Level 3 (640 points)
    Jul 25, 2013 1:21 PM in response to Fleurynpens

    Erasing all Content and Settings or Restoring the device as new via iTunes wipes ALL data from the phone. The only people who can retrieve that data are very determined hackers who have specialized equipment that costs quite a bit of money (and the police).

     

    Plus they wouldn't be able to get anything that would put your identity at risk. Your Apple ID would still require your password, your credit card information wouldn't show up in the iTunes or App Store (even if they could guess your password to get to that point), and unless you regularly text or email your social security number they wouldn't be able to get that either.

     

    Not to mention that they would have to have your email password to recover the emails.

     

    So don't worry, erasing all content and settings or restoring as new will prevent people from stealing your identity.

  • by Fleurynpens,

    Fleurynpens Fleurynpens Jul 25, 2013 1:42 PM in response to AAN2
    Level 1 (0 points)
    Jul 25, 2013 1:42 PM in response to AAN2

    Ok thanks guys. So it's not as easy as the Internet makes it seem? Also, is there any way to delete deleted messages for good, so they don't appear in spotlight search?

  • by AAN2,

    AAN2 AAN2 Jul 25, 2013 1:42 PM in response to Fleurynpens
    Level 3 (640 points)
    Jul 25, 2013 1:42 PM in response to Fleurynpens

    You mean on a Mac?

  • by Fleurynpens,

    Fleurynpens Fleurynpens Jul 25, 2013 2:26 PM in response to AAN2
    Level 1 (0 points)
    Jul 25, 2013 2:26 PM in response to AAN2

    No, iPhone/iPod

  • by AAN2,

    AAN2 AAN2 Jul 25, 2013 2:35 PM in response to Fleurynpens
    Level 3 (640 points)
    Jul 25, 2013 2:35 PM in response to Fleurynpens

    Restoring the iPhone as new will definitely take care of that. I can't be 100% that erasing all content and settings will, but I know for fact that the restore will.

  • by Allan Sampson,

    Allan Sampson Allan Sampson Jul 25, 2013 2:38 PM in response to AAN2
    Level 10 (123,457 points)
    Jul 25, 2013 2:38 PM in response to AAN2

    Erasing all content and settings direct on the iPhone certainty does and is a secure erase.

     

    Restoring with iTunes is not a secure erase.

  • by AAN2,

    AAN2 AAN2 Jul 25, 2013 2:41 PM in response to Allan Sampson
    Level 3 (640 points)
    Jul 25, 2013 2:41 PM in response to Allan Sampson

    How is removing and deleting all content (including the iOS) and putting a newly downloaded operating system onto the device not a secure erase?

  • by Allan Sampson,

    Allan Sampson Allan Sampson Jul 25, 2013 2:44 PM in response to AAN2
    Level 10 (123,457 points)
    Jul 25, 2013 2:44 PM in response to AAN2

    Because it is not. No different from doing a simple erase and install of the operating system on your computer's hard drive which is not a secure erase either.

     

    You obviously don't know what a secure erase is.

  • by Fleurynpens,

    Fleurynpens Fleurynpens Jul 26, 2013 7:38 AM in response to Allan Sampson
    Level 1 (0 points)
    Jul 26, 2013 7:38 AM in response to Allan Sampson

    I don't know much about computers, but why isn't that a secure erase? I honestly know nothing I was just hoping you would explain it to me :)

  • by ckuan,

    ckuan ckuan Jul 26, 2013 7:45 AM in response to Fleurynpens
    Level 7 (33,321 points)
    Jul 26, 2013 7:45 AM in response to Fleurynpens

    With normal erase, only the file header info will be wipe, the content is still there. If you have the right tool, you can get at the content. With secure erase, the whole file will be over written with zeros.

  • by lewperdue,

    lewperdue lewperdue May 5, 2014 7:56 PM in response to AAN2
    Level 1 (0 points)
    May 5, 2014 7:56 PM in response to AAN2

    is it possible to Recover data from an ipad after performing an "Erase All Content and Settings" operation? I got a new iPad as a gift from a close family member. He used iCloud to transfer everything from my old iPad to the new one. Then, he wiped using the erase all contents so it could be resold. Problem is, six months of work in iAnnotate did not get transferred. The fault is entirely mine for not having an alternate backup system since iAnnotate doesn't do iCloud and only recently added Dropbox.

     

    But I am desperate to recover six months of hard work and would like to find out who can rebuild the encryption so the data can be recovered.

  • by Jimeahaouse,

    Jimeahaouse Jimeahaouse Sep 20, 2014 2:26 AM in response to Fleurynpens
    Level 1 (0 points)
    Sep 20, 2014 2:26 AM in response to Fleurynpens

    is it possible to Recover data from an ipad after performing an "Erase All Content and Settings" operation? I got a new iPad as a gift from a close family member. He used iCloud to transfer everything from my old iPad to the new one. Then, he wiped using the erase all contents so it could be resold. Problem is, six months of work in iAnnotate did not get transferred. The fault is entirely mine for not having an alternate backup system since iAnnotate doesn't do iCloud and only recently added Dropbox.

    If you delete your data only by clicking the deletion button, I promises it is still be recoverable by from iOS data recovery app. Simple deletion is not enough.  Safewiper offers the most effective and safest data protection solution available by permanently wiping all personal data from the device and resetting system setting with just one click. 

     

    Guide: How to erase data from iPad, iPhone without recovery:

    http://www.safewiper.com/tutorials/ipad-data-eraser.html