1 Reply Latest reply: Jul 25, 2013 3:45 PM by lllaass
Nicole2347 Level 1 (0 points)

My ipod touch freaks out whenever I am using it. When i press the lock screen to lock it and turn the backlight out it does that and then lights back up and goes back and forth between the two for a while. Even if i am using the ipod it keeps locking and going dark then lighting back up as if i had pressed the button again. It is in great condition, i rarely drop it and its always in a rubber case. Please help!

iPod touch
  • lllaass Level 10 (176,079 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                             

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar