brand new macbook air drops wi-fi connectivity randomly

Question

brand new macbook air drops wi-fi connectivity randomly

i just bought macbook air last week, and it suddenly drops wi-fi connectivity on a regular basis. i try to fix it through network, but nothing i do in particular works; it seems that it reconnects itself randomly. how do i fix this? (when i try to go through network diagnostics and assistant, it displays erratic answers—sometimes it doesn't recognize the correct password for the wi-fi network, for example.) this symptom is really detrimental and i feel really frustrated.

MacBook Air, OS X Mountain Lion (10.8.4), 8GB 1600MHz DDR3

Posted on Jul 26, 2013 1:55 AM

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Answer 1

Jul 26, 2013 3:02 AM in response to fisharmonicista

There's lots of other threads about this;

This one has over 60 pages https://discussions.apple.com/thread/5100655?answerId=22449612022#22449612022.

First of all; You should perform a 'Software Update' and install the latest update; this is meant to fix the wifi issue.

If this still doesn't work phone up Apple Support.

I am currently having issues with my new Macbook AIr (mid 2013) and my wifi issues have continued post update.

I spoke to Apple Support, and they told me to;

Renew DHCP lease
Delete Wifi network from saved networks
Delete Wifi password from keychain

Apparently this may fix the issue, however from what I've read it appears to be hardware related.

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