Q: Apple TV stuck on setting date and time
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Jul 28, 2013 1:48 PMby jason269,Hi, Katie.
I had this same issue and what worked for me was power cycling my wireless network and the Apple TV. However, if the issue persists, here are a couple articles that will walk you through troubleshooting this issue.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
If the steps in the article above do not resolve the issue, then a restore may be needed.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Cheers,
Jason H.
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Sep 12, 2013 10:16 AMby lnhannmann,Hey Jason,
I've tried all of your suggested steps to troubleshoot this issue however I have been unsuccessful. I was unable to restore my apple tv and was told "The Apple TV update couldn't be downloaded at this time". My Apple TV says that it is connected to my WiFi network however I am unable to sign into my itunes account, turn on homesharing, etc. I purchased my TV in the US but am currently in the UK...perhaps this could be the source of my issue or maybe it stems from my wireless connection? I appreciate any insights you may have.
Thanks,
Lauren
