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There is a growing black spot on my iPod touch 4 screen. Help please.

One day it was fine then in the afternoon a black spot appeared. I did not drop it or do anything out of the ordinary. The next day it changed shapes. Then it changed shape again and the following day it grew. Any ideas?

iPod touch, iOS 6.1.4

Posted on Jul 26, 2013 5:33 AM

Reply
1 reply

Jul 26, 2013 5:35 AM in response to laurofromtx

I recall one other user reporting a similar problem.

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

There is a growing black spot on my iPod touch 4 screen. Help please.

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