I've uninstalled/reinstalled the following:
- bonjour
- airport utility
- itunes.
I've wasted 3 hours on this.
Any help will be greatly appreciated.....
Only 3 hours.. oh you have at least 3days of fun before you start getting any sense. (if ever).
What version extreme are you talking about? Actual model A1xxx from the base is a big help.
Step 1.. Ping.. Ping is your most important tool to find things on a network.
Open a command window and type ping 10.0.1.1 (or whatever is the current IP of the extreme).
Until you get response.. you are not connected.
Please do this with ethernet before starting down the black hole which is wireless.
Please turn off all firewalls if you don't get response. Remember laptops sold with Norton or McAfee can have multiple firewalls.
Ensure the local ethernet connectivity led is on.. as well as the extreme.
If you do not get an IP give one statically.. eg 10.0.1.100
Make sure the win7 is not in homegroup.
Make sure win7 is set to home.. not work or public for location of the network.
Step 2. .. This assumes you now have ping response.
In whatever airport utility you like, reset the extreme to use all SMB names. NOT apple names.. SMB names are short, no spaces and pure alphanumeric. The AE itself and the wireless names must conform to the standard.
If you set static IP remember to go back to automatic so you get IP from the AE including gateway and dns values.
Tell us how you go.