Hi, I recently got the latest version of iTunes (iTunes 11) and iPod update (6.1.3). It was working fine until today when I tried to open my iTunes and an error message popped up to tell me "New iTunes Library" , and I can not open it. Anyone have any idea why this has happened??? Need help urgently...
Thank you in advance.
iTunes-OTHER, iOS 6.1.3, iTunes 11
Hey laurenlemon,
Thanks for the question, and welcome to Apple Support Communities. I'd take a look at the following troubleshooting steps and see if that resolves the issue:
- Quit iTunes.
- Download and install the latest version of iTunes.
- Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\- Drag the iTunes Library file from the above location to the Desktop.
- Open the Previous iTunes Libraries folder in the iTunes folder.
- Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
- Drag this file to the iTunes folder (the enclosing folder).
- Rename this file to iTunes Library.
- Open iTunes.
You should now see your missing content in iTunes.
via:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
All the best,
David
itunes error ! HELP!
