My ipod 5th G is not recognized by pc but still charging

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Level 1

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i've tried a restore uninstalling Itunes or reloading the apple device service but still not working, even the device doesnt recogize the pc

THANKS

iPod touch, iOS 6.1.3

Posted on Jul 26, 2013 12:24 PM

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Answer 1

Level 10

210,411 points

Win7

See:

I would start with

or

Run this to help if it identifies the cause

Have you tried on another computer to help determine if you have a computer or iPod problem?

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Answer 2

Level 1

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Well...... i think i said i tried this but anyway thanks

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Answer 3

Level 10

210,411 points

You never said:

- you removed all Apple softweare as the article said

- Tried another computer

- Ran the sync device test. BTW, what were the results/

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