Previous 1 2 Next 22 Replies Latest reply: Aug 12, 2013 2:19 PM by Meg St._Clair Branched to a new discussion.
Jendelkins Level 1 (0 points)

Purchased but can't find download to play


iPad, iOS 6.1.3
  • Meg St._Clair Level 9 (50,790 points)

    You watch videos from the Video app, not from the iTunes app. Is that where you're trying to watch them?

  • Jendelkins Level 1 (0 points)

    The season pass to breaking bad does not show up as a choice

  • Jendelkins Level 1 (0 points)

    I ordered season pass assuming that it would be all of season 5-past 8 episodes and next 8 episodes -it appears that it is only the upcoming episodes-I want a refund because it is unclear what you are getting -I want the past episodes not the future episodes

  • Jendelkins Level 1 (0 points)

    Yes, I know you watch from video

  • hexonxonx Level 4 (2,455 points)

    There are only 8 episodes in season that first part of season 5. The inal 8 episodes haven't aired yet and will be available one each week starting August 11. There is a seperate season pass to buy for those final 8 episodes.

     

    So you will need to buy two season passes, one for the first eight seasons and one for the final 8.

     

    You likely purchased the pass for the final 8 episodes which are not available yet because they haven't aired yet.

  • thedug Level 1 (0 points)

    The first episode aired tonight.


    Why is it not available?

  • Chris CA Level 9 (78,680 points)

    thedug wrote:

     

    The first episode aired tonight.


    Why is it not available?

    Because it has not been at least 24 hours since it aired.

  • hexonxonx Level 4 (2,455 points)

    The network hasn't made it available yet.

     

    Sometimes they are late in handing them to the iTunes store. I've seen episodes arrive a few weeks late. I believe this has happened where an episode of Breaking Bad didn't arrive till sometime the next day. Remember, it can't show up in the store if the network hasn't provided it yet.

     

    It's only about 30 minutes late. It's 1:30AM here and they usually show up at about 1:10AM or so and I am in Colorado. That is the typicak time because I usually am awake to download them from any shows that I like.

  • DouglasMacArthur Level 1 (0 points)

    It isn't usually 24 hours since it aired. The Walking Dead would always be available right at 12 Pacific... I am pretty disappointed. I wouldn't have bought it if I'd known we were going to have to wait so long after for it to be available.

  • hexonxonx Level 4 (2,455 points)

    YOu are correct about the times they are usually available in the store but it's up to the network to provide the episode. How can iTunes have it if the network hasn't provided the episode?

     

    It will be released soon. Go to sleep and it may be there when you wake up.... or not.

     

     

    You can always ask for a refund.

  • jcreed6484 Level 1 (0 points)

    Same here. Still unavailable for me.

  • Skydiver119 Level 7 (25,922 points)

    There seems to be an issue with this particular episode since a few people are complaining about it.


    But it does boil down to the studio that made the show getting iTunes the file. iTunes can't upload what they don't have. And you can't download what they don't have uploaded.

     

    Sometimes the first episode's release is rocky.

     

    Patience.

  • hexonxonx Level 4 (2,455 points)

    It is available now to download. See, sometimes it just takes a little time for the episode to arrive and you need some patience.  Next time this happens, and it will, go to sleep.

  • Chris CA Level 9 (78,680 points)

    DouglasMacArthur wrote:

     

    It isn't usually 24 hours since it aired.

    But that is the timeframe Apple has given as when TV shows will be available.

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