HT203167: If you see an exclamation point next to your items in iTunes

Learn about If you see an exclamation point next to your items in iTunes

Makou133

Level 1 (0 points)

Q: What do you do when an in app purchase fails to go through?

I purchased some stones in an app and got a message saying that it was unable to complete the purchase. I'm fine with that, but how can I make sure that no money was taken from my account for something that I never received?

iPod touch

Posted on Jul 27, 2013 8:49 AM

I have this question too

Q: What do you do when an in app purchase fails to go through?

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by judysings,

judysings Jul 30, 2013 6:22 AM in response to Makou133
Community Specialists

Jul 30, 2013 6:22 AM in response to Makou133

Hi Makou133,

Welcome to the Support Communities!

The article below will show you how to review your account.

iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727

Cheers,

Judy
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HT203167: If you see an exclamation point next to your items in iTunes

Q: What do you do when an in app purchase fails to go through?

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by judysings,

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