My cellular data is not working. It shows as if it were available. I have reset the network settings and have also take out and put back the sim. Everything works on wifi. Any advice?

It shows as if it were available. I have reset the network settings and have also take out and put back the sim. Everything works on wifi. Any advice?

iPhone 5, iOS 6.1.4

Posted on Jul 27, 2013 1:42 PM

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3 replies

Jul 27, 2013 2:21 PM in response to Markie1232334

Possibly. Like are you using a protective case on the phone? Sometimes that can interfere with reception. But if you happened to call Apple, the first thing they'd do is ask if you've contacted your carrier. And if so, they would have the steps on where to go from there. But since your wifi is working, it's more than likely your carrier.


But you can try these steps if you haven't already: http://support.apple.com/kb/TS3780

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My cellular data is not working. It shows as if it were available. I have reset the network settings and have also take out and put back the sim. Everything works on wifi. Any advice?

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