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My Purchased scrabble App by EA no longer appears in my purchase history - my old credit card statements tell a different story

In June 2010 I purchased the Hasbro Scrabble App. It has Undergone multiple updates. Today I was having problems playing and connecting, so i deleted the app and decided to reinstal. However - there is no Scrabble app that appears in my purchase history. I have two ipads connected to this account and the Scrabble App is on the other ipad - so obviously we have purchased it. Also, the app we purchased was not a free app - we did purchase it and I have a credit card statement from june 2010 that shows a large bill to Itunes that is not reflected in my purchase history. What is the problem here?

iPad, iOS 5.1.1

Posted on Jul 27, 2013 12:56 PM

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7 replies

Jul 27, 2013 1:05 PM in response to Kappy

No, I checked the hidden files and I went through the Itunes purchase history. On June 26th, 2010 my credit card shows a charge that doesn't match with the charges shown in the purchase history for this day. I bought the app for $10 plus tax, which whould make up the differnce in cost. The App is not reflected in the Itunes record.

Jul 27, 2013 1:54 PM in response to Brandon2184

This somewhat helped - we ended up reinatalling from a back-up on the computer. my husband also discovered that the App library via the computer itunes interface displayed the scrabble icon even though it wasn't accesible through the ipad itunes interface.


Those links will definitely be helpful in the future I imagine though, too - Thanks everyone for your help!

My Purchased scrabble App by EA no longer appears in my purchase history - my old credit card statements tell a different story

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