The computer doesn't respond to the power button when pressed.

The computer doesn't respond to the power button when pressed.

A portable Mac doesn't appear to respond properly when you close or open the lid.

The computer sleeps or shuts down unexpectedly.

The battery does not appear to be charging properly.

The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

MacBook Pro, Other OS

Posted on Jul 27, 2013 1:42 PM

Reply
1 reply

Jul 30, 2013 7:52 AM in response to oo7gams

Hello 007grams,


Take a look at this article I found for you while researching your issue.

Troubleshooting: My computer won't turn on

http://support.apple.com/kb/TS1367?viewlocale=en_US


Resolution

If your computer won't turn on, try each of these steps:

  1. Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
  2. If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
  3. Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
  4. If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
  5. Reset the SMC.
  6. If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).


Cheers,

Sterling

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The computer doesn't respond to the power button when pressed.

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