5 Replies Latest reply: Jul 27, 2013 2:41 PM by TJBUSMC1973
44kman Level 1 Level 1

Bluetooth not working


iPhone 5, iOS 6.1.4
Solved by D3BS on Jul 27, 2013 2:21 PM Solved

Hey,  44

 

Welcome to the Community,

 

The issue is simple, the devices are not pairing, so turn off both buetoth on both devices. Turn off the actual iPhone then start pairing. Tha should work.


 

I really hope this helps you. If not feel free to give me a shout. Best of luck.

 

<Edited By Host>

  • D3BS Level 1 Level 1

    Hey,  44

     

    Welcome to the Community,

     

    The issue is simple, the devices are not pairing, so turn off both buetoth on both devices. Turn off the actual iPhone then start pairing. Tha should work.


     

    I really hope this helps you. If not feel free to give me a shout. Best of luck.

     

    <Edited By Host>

  • 44kman Level 1 Level 1

    My daughter just bought an iPhone 5 yesterday and it connects to her external speaker via Bluetooth no problem yet mine will not discover anything

  • 44kman Level 1 Level 1

    Thx D3BS!!!

    Simple solution that the tech advisor on the phone with Apple wouldn't answer or couldn't until I pay the fee

  • D3BS Level 1 Level 1

    I am extremely happy that i helped you, best of luck, any qestions, you know where to find me.

  • TJBUSMC1973 Level 5 Level 5

    If the iPhone 5 was purchased yesterday, you should still be within your free ninety (90) days of complimentary phone support.  Was it purchased as a new device, or second-hand?

     

    You have free options, such as the troubleshooting articles on this website:

    http://support.apple.com/kb/TS3018

    http://support.apple.com/kb/ht3647

    http://support.apple.com/kb/ht1664

    http://support.apple.com/kb/TS4562

     

    Another free option is to get fifteen minutes of free troubleshooting support at a local Apple store.

    Another free option is the one that you just used, asking a question on this forum.

     

    Apple customers that pay for the Apple Care Protection Plan ($69 for an iPhone 5, to get double the length of hardware warranty, and twenty-one (21) extra months of troubleshooting support over the phone, live with an tech), get priority over customers that have chosen not to use that service.

     

    Use the right solution for your needs.  Some people are willing to pay for live tech support, others prefer the free options.