709 Views 4 Replies Latest reply: Jun 13, 2006 3:29 AM by pac_80
When you install iTUnes you have to also install quicktime. they come bundled together because iTUnes uses the quicktime engine to play audio and video files.
Id say your getting this error because quicktime is conflicting with something. Try cleaning out the installer files by going here and rolling down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
You may also want to try the stand alone version of quicktime here http://www.apple.com/quicktime/download/standalone.html
Thx for advice. I followed it, but still have same problems, except that I have now managed to eliminate error message: -1.
I've downloaded standalone QT, but I still keep getting error message 1628: Failed to complete installation. This appears after it says that QT has been succesfully installed!
I downloaded Windows Installer Cleanup as suggested but still getting same warning message when I open iTunes as I was getting before.