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Why will it erase all my songs from my iphone when I try to sync my music

I am trying to sync my iphone to my new iMac. When I try to sync the music, it gives some message about deleting all the songs from the phone. What gives? I am a first time imac user. HELP!!!!!

Posted on Jul 27, 2013 5:06 PM

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7 replies

Jul 27, 2013 10:55 PM in response to magsandmom

An iOS device can be synced with only one iTunes library at a time. The best practice for you to follow now is to transfer all your personal data from your old computer to your new one using one of the methods in one of these KB articles:


http://support.apple.com/kb/HT1408?viewlocale=en_US&locale=en_US

http://support.apple.com/kb/ht4889

http://support.apple.com/kb/HT4527


Then you can sync your iPhone to the new computer. The contents of the iPhone will be erased and replaced with the "new" content from the new computer.

Jul 27, 2013 8:13 PM in response to magsandmom

Before you bought your iMac, where you synced music to iPhone from? iTunes always sync its music to iPhone, and not the contrary. So, since the library of iTunes is the music you have to refer to when syncing iPhone, you have to add in the new iTunes of the new iMac your old music, your old library that you had previously synced to your iPhone. Then you will able to sync this new library (with also old music) to iPhone from this new iTunes, from the new iMac.

In the meantime you can also disable the syncing of the music:

Preferences > Devices > uncheck the box "Prevent iPod.. . . ." (to disable the automatic syncing)

connect iPhone and in the Music"window" of the view of iPhone uncheck the first box " (to disable the sync of music with this iPhone)

Jul 27, 2013 8:36 PM in response to magsandmom

If the computer has ever been synced with any other computer before the new Mac, the phone will need to be erased and resynced with the new machine. An iOS device can only sync with one computer at a time. If you use multiple computers to manage your content, try enabling the "Manually manage music and videos" from the summary page in iTunes that appears after connecting the phone. You will need to drag and drop content after selecting this however.

Why will it erase all my songs from my iphone when I try to sync my music

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