Kellyxx
Level 1
(3 points)
Q: HELP!! iTunes error 9006?!
Okay, I forgot my iPhone passcode so Im trying to restore it.
But halfway after its done when it says 'iPhone Software Updating (processing file)'' The error pops up saying
''There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
Make sure your networks settings are correct and your network connection is active, or try again.''
I tried like 10 times and the same thing keeps happening!
My network settings are active and connected, I made sure all the firewall and everything was off,
restarted my computer, changed the control pannel LAN settings, everything.
Nothing works! :/
PLEASE HELP!
THANK YOU!
iPod touch
sberman
Level 8
(40,200 points)
The following comes from the article linked under it:
Error 2, 4 (or -4), 6, 1000, 9006
- Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
- There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
- Verify that access to ports 80 and 443 are allowed on your network.
- Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
- Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
- Restore your device while connected to a different network.
- Restore using a different computer.
