Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my son has a ipod which there mum holds the pass words so they cant use them is there any way to over ride the old passwords

Hi, My son has a ipod touch which was given to him by his mum, My son has not seen his mum for month and she will not give him the passwords so the ipod touch just sits in a draw is there any way we can get the passwords or over ride the passwords and start agian

iPod touch

Posted on Jul 28, 2013 1:48 AM

Reply
1 reply

Jul 28, 2013 2:10 AM in response to kevint19

Only by erasing the iPod

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings


For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload iTunes purchases by the following. Yu do have to know the password for the AppleID/iTunes account.:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

my son has a ipod which there mum holds the pass words so they cant use them is there any way to over ride the old passwords

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.