HT201400: If you can’t connect to the iTunes Store

Learn about If you can’t connect to the iTunes Store
Kidolekidogo

Q: For the last three days I have had trouble connecting to the iTunes Store. The blue icon pops up and it is impossible to download newsstand or indeed any purchased apps. When signing in, the same icon pops up so it is impossible to do anything.

Why is connection to iTunes stores so temperamental? For the past 3 days I have been unable to download my newspaper subscription or use my iTunes account as the blue icon pops up and says there is no access and one just has to press OK. I took the iPad to an Apple Service

Shop and the assistant deleted my newsstand and reinstalled it which helped until the next day when exactly the same thing happened. I tried to do the same and eventually got back into the store after several hours trying. The same has happened today and it is getting tedious. I have used the iPad without trouble for three months but now this happens every day. The wireless connection is fine but if I close the device and come back later iTunes is unavailable. What is the problem? Boone of the solutions in troubleshooting apply or work.

iPad, iOS 4

Posted on Jul 28, 2013 4:54 AM