4 Replies Latest reply: Mar 29, 2016 7:18 PM by Jhp512
jeffrey brant Level 1 Level 1

need to unlock ipod touch forgot password

Reply by Jhp512 on Mar 29, 2016 7:18 PM Recommended
Hello! You are first going to need to enter recovery mode on your iPod!Here are the steps:Erase your device with recovery modeIf you've never synced with iTunes or set up Find My iPhone in iCloud, you'll need to use recovery mode to restore your device. This will erase the device and its passcode.Connect your iOS device to your computer and open iTunes. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.While your device is connected, force restart it: Press and hold the Sleep/Wake and Home buttons at the same time. Don't let go when you see the Apple logo — keep holding until you see the recovery mode screen. 3. When you see the option to Restore or Update, choose Restore. iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3. 4. Wait for the process to finish. Then you can set up and use your device ****  <Edited by Host>