6 Replies Latest reply: Jul 28, 2013 6:47 PM by Linc Davis
kayscomputer Level 1 (0 points)

I got my iMac in 2011 & have never updated it, so I'm not sure what software it runs on. I'm sure my password is correct because when i type it incorrectly, the box shakes as it should, but when I type it correctly, it's accepted & takes me to a white screen for a few seconds before returning to the login screen. I would really appreciate all the help I can get, please