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ipod is disabled and steps I am using, " if you've never synced device w/itunes.. still isn't helping

can't unlock device my daugher added a password and forgot it now its telling me its disabled..I have tried the steps for never syncd device not wrkng, then I syncld it but still no luck..

iPod touch

Posted on Jul 28, 2013 11:52 AM

Reply
1 reply

Jul 28, 2013 12:19 PM in response to 4141mr715

Are you talking about the screen-lock passcode? What exactly happens when you do:

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings


For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

ipod is disabled and steps I am using, " if you've never synced device w/itunes.. still isn't helping

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