1 Reply Latest reply: Jul 28, 2013 12:26 PM by King_Penguin
Steph72174 Level 1 Level 1 (0 points)

Can someone tell me how to recover or get rid of a password on an ipad

my son put a password and now it's locked

  • King_Penguin Level 10 Level 10 (108,640 points)

    The only way to recover it is if your son can remember it, it's not stored anywhere. If he can't then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808


    If you do it via a different computer then :

    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.