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Jul 28, 2013 4:02 PM in response to branmartinby Baby Boomer (USofA),Care to share which OS your girlfriend has installed? Which model MBP?
How to identify MacBook Pro models
Please clarify the "glitches" in more detail please.
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Jul 28, 2013 4:11 PM in response to Baby Boomer (USofA)by branmartin,She has a:
MacBook Pro MBP81.004
Macbook Pro8,1
Intel Core i5
Glitches are basically on the webpages theres sometimes nothing to click or a page wont start up on her computer and even it will sometimes continusly refresh the page and won't stop.
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Jul 28, 2013 4:18 PM in response to branmartinby OGELTHORPE,Sounds like it may be a browser problem. Which one are you using?
Ciao.
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Jul 28, 2013 4:22 PM in response to branmartinby Courcoul,Now that we know it is an Early 2011 13" MBP with the smaller 2.3GHz CPU, it would also help to know how much RAM and what OS X version it has. Can pull this missing info off the Apple menu, just do an About This Mac and there a More Info...
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Jul 28, 2013 4:40 PM in response to Baby Boomer (USofA)by Courcoul,Yeah, that too.
Control-click on the Macintosh HD icon on the desktop and choose Get Info from the dropdown menu.
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Jul 28, 2013 4:48 PM in response to Baby Boomer (USofA)by branmartin,my bad it's 319.73GB version 10.6.8 and I have about 142.78 left on my HD
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Jul 28, 2013 4:50 PM in response to branmartinby branmartin,Also How do I update my version to the combo and then go from there? I'm not to familiar with Mac's
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Jul 28, 2013 5:03 PM in response to branmartinby Baby Boomer (USofA),First thing you should do........
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.
If doing above is A OK, CLICKY CLICK---> Mac OS X 10.6.8 Update Combo & follow the onscreen instructions. After the installation, repair permissions.
Repair permissions instructions: Go to Applications>Utilities>Disk Utility and select your volume and then select Repair Permissions.
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Jul 28, 2013 6:01 PM in response to Baby Boomer (USofA)by branmartin,problem is I don't have a Disk.....
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Jul 28, 2013 10:01 PM in response to branmartinby Courcoul,Ok, let's make do without one.
First, let's determine whether the HDD needs repairs. Run Disk Utilities, inside Applications/Utilities. Click on the Macintosh HD partition on the left column to select, then click on Verify Disk. Let it work, will take awhile. When it finishes:
- If it says the Macintosh HD volume is OK, click on the Verify Disk Permissions. This will take even lomger and may produce voluminous output. When it finishes, you can quit DiskUtility and be happy the drive does not have issues. Holler back for the update process.
- If it says anything different than "OK", there's something amiss. Holler back for further instructions, specifying what you got.
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Jul 29, 2013 6:47 PM in response to Courcoulby branmartin,Okay I did the Dick verify and everything came out okay.

