HT203384: iCloud: Troubleshooting the Find My iPhone app

Learn about iCloud: Troubleshooting the Find My iPhone app
Tino Bechara

Q: How can I take the Erase thing back?

I accidentally clicked on erase device from my iPad 4 to erase my iPhone 4s. How can I Undo that. Please I need your help

iPhone 4S, iOS 6.1.1

Posted on Jul 28, 2013 7:40 PM

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Q: How can I take the Erase thing back?

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  • by randers4,

    randers4 randers4 Jul 28, 2013 7:55 PM in response to Tino Bechara
    Level 9 (62,891 points)
    Jul 28, 2013 7:55 PM in response to Tino Bechara

    You can't stop a remote erase command.  If you have the phone you can try quickly putting it in airplane mode in settings before the remote erase is executed, then back it up in itunes, turn airplane mode back off and let it erase, then restore the backup your made earlier. 

     

    If you don't have the phone there is nothing you can do yourself.  You could try contacting iCloud support to see if they can cancel it but I'm not sure they can.