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Email issues

Alright so I have been using the "mail" that is already at the bottom of my screen. I connected it to my yahoo email address. Earlier today my email was working perfectly, but just a little while ago the little mail icon kept popping up. When I clicked to see what was wrong it had me type my password in for my email account, so I did, and it rejected it. I know I have the right password because I checked it on the actual yahoo site, and just to be safe I changed my password, and the new one still didnt work. And right after it rejects my password this pops up "This account (Yahoo!) appears to be offline due to a network problem. Do you want to try to go online now?" I am not sure what I am supposed to do because when I click yes it just brings me back to plugging in my password. I also opened the "connection doctor" and one of the connections came up red which I know means its not working but I am not sure on how to make it got green. Please help! Thanks

MacBook Pro

Posted on Jul 28, 2013 9:39 PM

Reply
1 reply

Jul 31, 2013 7:04 AM in response to trackmack

Hello trackmack,



Thanks for the question. You are on the right track, using Connection Doctor will provide more information about what the issue may be. For further assistance, see the following articles:


Mail (Mountain Lion): Use Connection Doctor

http://support.apple.com/kb/PH11796


OS X Mail: Troubleshooting sending and receiving email messages

http://support.apple.com/kb/TS3276



Thanks,


Matt M.

Email issues

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