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Trying to update to OSX 10.8 from OSX10.75 and received an error that said: "an error has accured", I have tried to redownload, but I can not get Mountian Lion 10.8 removed from the purchased page in App store that displays the an error has ocurred! what do I need to do to redownload this OS? t will not let me redownload!! Thank you
iMac (27-inch Mid 2010), Mac OS X (10.7.5), an error has occurred
Try deleting the cache associated with the App Store ...
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You can resume a download by clicking Purchases then click Resume or from the App Store menu bar click Store > Check for Unfinished Downloads.
This worked for me too, thanks. After moving the cache file (I moved it using Terminal rather than delete it just in case it contained other information that was needed) the AppStore application needed me to log out then log back in. It then thought that I had not made any purchases which was a worry. I then searched the AppStore for the application and it knew I had bought Mountain Lion and offered it for re-download, which has now completed.
Thanks for your post.
tried to download Mountain Lion and Received this message: An Error has occurred
